Refund & Dispute Policy

Refund Policy

At AI Services Hub, we are committed to providing you with high-quality AI consulting and training services. We understand that sometimes circumstances change, and we want to ensure you are completely satisfied with your purchase. Please review our refund policy below:

1. Refund Eligibility

Refunds are available for services purchased directly from AI Services Hub. To be eligible for a refund, you must request it within 30 days of the purchase date. Refunds are only applicable to services that have not been fully delivered. If the service has been completed, a refund cannot be issued.

2. How to Request a Refund

To request a refund, please email us at [email protected] with your purchase details, including the date of purchase, service purchased, and the reason for the refund request. Our team will review your request and respond within 5 business days.

3. Processing Refunds

Approved refunds will be processed within 10 business days. Refunds will be issued to the original payment method used during purchase. Please note that it may take additional time for your bank or credit card company to process and post the refund.

Dispute Resolution Policy

AI Services Hub is dedicated to providing excellent service and addressing any issues that may arise. If you have a dispute or concern, please follow the steps below to ensure a fair and timely resolution:

1. Initial Contact

If you have a dispute or concern regarding our services, please contact us as soon as possible at [email protected]. Provide detailed information about the issue, including the service involved, date of purchase, and the nature of your concern.

2. Resolution Process

Our customer support team will acknowledge your dispute within 2 business days. We will investigate the issue thoroughly and may request additional information or documentation from you. Our goal is to resolve the dispute amicably and fairly within 15 business days of the initial contact.

3. Escalation

If you are not satisfied with the resolution provided by our customer support team, you may escalate the issue to our management team by emailing [email protected]. Please include your original dispute details and any additional information that may help us in resolving the issue.

4. Final Resolution

Our management team will review the escalated dispute and provide a final resolution within 10 business days. We are committed to finding a fair and satisfactory outcome for both parties.

We value your business and strive to maintain the highest standards of customer satisfaction. If you have any questions or need further assistance, please do not hesitate to contact us.

By using our services, you agree to abide by these policies. We reserve the right to update or modify our refund and dispute policies at any time. Please review this page periodically for any changes.

Thank you for choosing AI Services Hub!